因為for urgent use，make order 嘅時候已表達想即日交收，但seller一開頭應該miss左我message，之後accept左offer後話唔得，但當日實在很急，亦在處理其他deal，先會冇覆到seller之後俾嘅交收時間。sorry for missing your messages and any inconvenience caused

In fact, I am happy to discuss the pricing further if you approach this in a more proper and polite manner

The product I bought has a defect, when I inquired with the seller, they did not seem to have any issue. Moreover, the item did in fact spoil the first time I used it, leaving me feeling very helpless. I should be the one saying that you are being unreasonable, not the other way around.